Shipping Policy

Thank you for shopping with us. We work hard to get your order packed and on its way as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Orders placed on weekends or holidays may begin processing on the next business day.

Once your order has shipped, you will receive a confirmation email containing your tracking information when available.

Shipping Times

Estimated delivery times are:

• United States: 5–12 business days

• Canada: 7–15 business days

• United Kingdom & Europe: 7–15 business days

• Australia & New Zealand: 7–15 business days

• Other International Destinations: 7–20 business days

These are estimated delivery times and may vary depending on your location, local carrier delays, customs processing, weather, holidays, or other circumstances outside of our control.

Free Shipping

We offer free standard shipping on eligible orders unless otherwise stated during checkout or on the product page.

Tracking Your Order

When tracking information becomes available, you will receive it by email.

Please allow up to 48 hours after receiving your tracking number for the carrier's tracking system to update.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your address, please contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has already been processed or shipped.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

We are not liable for shipping and delivery delays. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside out control. Once we transfer products to the courier the risk of loss passes onto them and to you. 

Lost or Delayed Packages

Occasionally, packages may experience delays while in transit.

If your tracking information has not updated for an extended period or your package appears to be lost, please contact us and we will help investigate the shipment.

A package being marked as delivered by the shipping carrier does not automatically qualify it as lost. If your tracking shows that the package was delivered but you cannot locate it, please first check around your property, with household members or neighbors, and contact the carrier.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.

Unless otherwise stated, these charges are the responsibility of the customer and are determined by local customs authorities.

Customs processing may also cause additional delivery delays.

Multiple Packages

In some cases, items from the same order may be shipped separately. If this happens, you may receive more than one tracking number and your packages may arrive at different times.

Delivery Delays

While we do our best to ensure orders arrive within the estimated delivery window, delivery dates cannot be guaranteed.

We are not responsible for delays caused by shipping carriers, customs authorities, severe weather, holidays, incorrect addresses, or other circumstances outside of our reasonable control.

Questions About Your Order

If you have any questions regarding shipping or the status of your order, please contact us through our Contact page and include your order number so we can assist you as quickly as possible.